StellarEd Privacy Policy
Effective Date: October 26, 2025
This Privacy Policy describes how StellarEd ("we," "us," or "our") collects, uses, and shares personal information of users of our website, StellarEd.com (the "Site"), and our online courses and related services (the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, payment information (credit card details), username, and password. We collect this information when you register for an account, purchase a course, subscribe to our newsletter, or contact us.
- Usage Data: This includes information about how you use our Services, such as the courses you access, the pages you visit, the time and date of your visits, the amount of time you spend on those pages, unique device identifiers, and other diagnostic data. We collect this information automatically through cookies, web beacons, and similar technologies.
- Device Information: We may collect information about the device you use to access our Services, including the device type, operating system, browser type, IP address, and mobile network information.
- Communications: We collect information when you communicate with us, such as when you send us emails, participate in online forums, or contact our customer support.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior on our Site. Cookies are small data files stored on your device that help us improve our Services and personalize your experience. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Maintaining the Services: We use your information to operate, maintain, and improve our Services, including providing you with access to our online courses, processing your payments, and delivering customer support.
- Personalizing Your Experience: We use your information to personalize your experience on our Site, such as recommending courses that may be of interest to you, tailoring content to your preferences, and remembering your settings.
- Communicating with You: We use your information to communicate with you about our Services, including sending you newsletters, updates, promotional offers, and other information that may be of interest to you. We may also use your information to respond to your inquiries and provide you with customer support.
- Analyzing and Improving Our Services: We use your information to analyze trends, track usage, and gather demographic information about our user base. This helps us understand how our Services are being used and how we can improve them.
- Protecting Our Rights and Interests: We may use your information to protect our rights and interests, such as preventing fraud, enforcing our terms of service, and complying with legal obligations.
Sharing Your Information
We may share your information with certain third parties for the purposes described in this Privacy Policy, including:
- Service Providers: We share your information with third-party service providers who help us operate, maintain, and improve our Services, such as payment processors, hosting providers, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners who offer products or services that may be of interest to you. We will only share your information with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer or transferee as part of the transaction.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with access to our Services, complying with legal obligations, resolving disputes, and enforcing our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
- Deletion: You have the right to have your personal information deleted under certain circumstances.
- Objection: You have the right to object to the processing of your personal information under certain circumstances.
- Restriction: You have the right to restrict the processing of your personal information under certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your personal information during transmission and storage.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Security Monitoring: We regularly monitor our systems for security vulnerabilities and attacks.
- Employee Training: We train our employees on data security best practices.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the "Effective Date" at the top of this policy. Your continued use of our Services after the posting of the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
StellarEd Privacy Team
42 Galaxy Way
San Francisco, CA 94103
Email: [email protected]
Phone: (415) 555-0123